The impact of mentoring

MentoringRichard* was close to being released from prison but was worried about benefits and his housing tenancy.
Pact Futures has been providing a Through the Gate mentoring service on behalf of BGSW CRC since 2016, supporting the effective resettlement of people released from prison. Mentors, both paid and voluntary, typically spend up to eight hours with an individual on the day of release, attending appointments, advocating where needed and working to complete the actions agreed in the first probation meeting.
Following this, support is flexible based on the remaining needs of the individual and may include further meetings by phone, in their local area or attending future appointments together. This can last for between two and four weeks.
Following an initial meeting in prison, Pact Futures’ team met up with Richard again at his second offender management appointment to set up an email address and start his application for Universal Credit.
With the support of Pact Futures, Richard was able to sort out his benefit arrangements, gain access to his old flat and obtain a grant for new furnishings after his old items had either removed or vandalised. Richard is now able to live independently again and very grateful for the transitional support provided by the Through the Gate team.

*names changed to protect identity